Selected Skills & Technologies:
SharePoint migration, Azure environment configuration, Active Directory management, SQL database administration, Windows automation support, Unix automation support, SCCM
Customer support, advanced troubleshooting, MATLAB, TORSCHE scheduling toolbox, problem-solving, OS deployment, VMware tools, hardware repair coordination, IT monitoring
Work & Industry experience:
<li>Over three years of experience in IT with a focus on software support and database administration across the manufacturing, financial services, and technology industries.</li>
<li>Successfully tackled migration projects from SharePoint on-prem to SharePoint Online and offered enterprise tech support for Quest migration products.</li>
<li>Ensured meticulous testing and documentation in application support roles, honed troubleshooting and escalation management skills.</li>
<li>Adept at creating and managing lab environments for client migration issues, including AD and LDAP servers in hybrid cloud setups.</li>
<li>Excelled in providing end user support for a broad range of software and applications, showing an ability to rapidly adapt to new technologies.</li>
<li>Achieved professional development through consistent active use and advanced knowledge of operating systems, programming IDEs, and web support.</li>
<li>Recognized with personal performance awards for exemplary service in premium phone support.</li>
Slovak (native), English (fluent), German (fluent)
Certificates & Courses:
Azure Fundamentals certified
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